Inter-Personal Skills Are Critical To Six Sigma Success
March 8th, 2010 by Craig Calvin
While formal Six Sigma training is critical if you are going to implement Six Sigma in your business, it is not the only important factor in running a successful Six Sigma project. If you are going to run a Six Sigma project, how you communicate, and interact with the employees in your company, whether they are your superiors, equals, or subordinates, can often mean the difference between success and failure.
You must be passionate for success, and you must be determined and driven to succeed, no matter what. You will need to be able to communicate effectively with your employees as well as the team that is working on the Six Sigma Process. This is one of the most essential personal tools needed.
You should also be able to utilize change agents to keep everyone receptive to the process improvement projects, and you should be able to reassure everyone yourself that the improvements are for the good of the company, and what’s good for the company is good for the employees. The only problems that you might run into here are that people will think that the waste reduction parts of Lean principles applied to Six Sigma might jeopardize their jobs, roles, or positions within the company. This could create a hostile environment, so do your best to ensure everyone that their jobs are secure and that the change is for the betterment of everyone.
The more employees you have in your company, the greater the odds are that you will encounter resistance to your Six Sigma project. Again, this is where your communication and inter-personal skills are important to your success as a Six Sigma project manager.
It takes more then Six Sigma training to make a successful Six Sigma project manager though. When you are running a Six Sigma project, it is essential that you are personally invested in the project, and committed to the success of the project no matter what obstacles may stand in your way. your communication and inter-personal skills are important to the success of your project.
If you are thinking of bulking up on your business skills, think of learning more about six sigma training. Sixsigmaonline.org provides different levels of training, like green belt six sigma.
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